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  • September 6, 2018 at 3:59 pm #1006677
    kaveshanchetty

    Hi guys…

    I upgraded the enfold template on a clients site and ended up with a 500 error.
    My host managed to assist but I then got the following error:

    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/satireapparelco/public_html/nirvanasalon.co.za/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home/satireapparelco/public_html/nirvanasalon.co.za/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 12

    Can you assist please..

    September 6, 2018 at 4:06 pm #1006685
    Dude

    Hey kaveshanchetty,

    This error indicates the theme folder contains leftovers from the outdated theme version. Please use ftp to access the theme folder and delete the folder /home/satireapparelco/public_html/nirvanasalon.co.za/wp-content/themes/enfold/config-templatebuilder/

    Then unzip the theme files and drag’n’drop the unzipped enfold/config-templatebuilder/ folder into the /home/satireapparelco/public_html/nirvanasalon.co.za/wp-content/themes/enfold/ server directory. This should fix the issue.

    Best regards,
    Peter

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