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  • September 6, 2018 at 10:22 am #1006528
    LEONG KOK JUNE
    Guest

    Hi Pre Sale,

    I’m using enfold theme with expired purchase code.
    The one who install the theme for me refuse to support me anymore and I can’t find the themeforest username and api key.

    I’m having featured image blurry issue like –> https://kriesi.at/support/topic/blurry-img/

    Please advise how can I get just the support code?
    Is that I have to repurchase the theme like a new user?

    September 6, 2018 at 10:53 am #1006534
    Dude

    Hey LEONG KOK JUNE!

    You can only create a support account with a valid themeforest username and purchase code. If the person who installed the theme for you refused to give you the code you need to purchase a second license. You can purchase a license here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990 , then you can register a new account in our support forum here: https://kriesi.at/support/

    Best regards,
    Peter

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