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  • September 4, 2018 at 3:11 pm #1005628
    ronprosky

    A few days ago the homepage was rendering fine, but now the homepage is showing a bunch of shortcode and I have no idea why,..and I have no idea what to do to fix it!!!. The URL is: https://wirecovery.com.

    September 4, 2018 at 3:35 pm #1005651
    Victoria

    Hey ronprosky,

    Credentials did not work for me. Could you please update the credentials?

    Did you remove the plugin that generates those shortcodes?

    Best regards,
    Victoria

    • This reply was modified 6 years, 2 months ago by Victoria.
    September 4, 2018 at 4:11 pm #1005667
    ronprosky

    Sorry Victoria, i just reset the password…please try again. Thanks :)

    September 4, 2018 at 4:38 pm #1005676
    Dude

    Hi!

    I could not log in (I get the error message “ERROR: The password you entered for the username XY is incorrect.”) however I’m sure these shortcodes are not added by our Enfold theme. The shortcodes all start with

    
[et_pb

    which is not the prefix which we use for our shortcodes (we use av_).. A quick google search returns results which mention the page builder by Divi (i.e. https://www.relevanssi.com/knowledge-base/divi-page-builder-and-cleaner-excerpts/ ).

    Please remove the Divi code from your homepage or activate the Divi page builder again to get rid of the shortcodes.

    Regards,
    Peter

    September 4, 2018 at 4:47 pm #1005683
    ronprosky

    Got it, it’s all good now…thanks so much for your help and insight!

    September 5, 2018 at 4:56 am #1005865
    Rikard

    Hi,

    Great, glad we could help and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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