Viewing 5 posts - 1 through 5 (of 5 total)
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  • August 31, 2018 at 12:58 pm #1004074
    paul
    Guest

    now my people at kriesi? i have big problem..my BLOG FEATURED IMAGE, when you visit is BLURRY LIKE CRAZY…i have tried making images large, small, some make size image plugin, etc…am stuck!!!!!! HELP please!!!! see my blog image, it will mess my website, very poor work indeed: http://www.redesignedminds.com/blog-2/…..help asap

    and please don’t give me a global change, i don’t want to mess up the featured images in other areas of my website..those are clean and perfect…but the BLOG..really poor, any help?

    September 1, 2018 at 5:13 pm #1004434
    Vinay

    Hey paul,

    The original image is smaller than the preview image on the blog page. Please upload a high-resolution image to resolve the issue.

    We do not entertain technical support from our contact form. For any further queries or technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

    September 1, 2018 at 8:27 pm #1004461
    paul
    Guest

    they dont answer from technical support unfortunately…the other guy said, waited waited…i got no reply, please advice

    September 1, 2018 at 11:04 pm #1004485
    FOCii2011

    hi?

    September 2, 2018 at 8:42 am #1004589
    Vinay

    Hi,

    Please register to our forum and create a support ticket, we answer all tickets on first come first serve basis. Please wait for our reply :)

    Best regards,
    Vinay

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