February 2, 2018 at 7:48 am #906691
Since updating to WC 3.3.0, Zoom and Lightbox image magnification is not working on any of my product pages. I am running Abundance theme.
Can you help, please?
PBFebruary 2, 2018 at 8:46 pm #907032
We have already replied to the other ticket.
Please restore woocommerce and when they fix the issue – they will update it ;-)
BasilisFebruary 23, 2018 at 7:56 pm #916810February 24, 2018 at 1:45 pm #917085
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
VictoriaSeptember 18, 2018 at 6:21 pm #1011442
Regarding my ticket #906691, I am afraid I am still stuck with the same unresolved problem: Zoom and Lightbox image magnification is not working on any of my product pages. I am running Abundance theme. WC 3.4.5 All themes & plug-ins are up to date.
Can you help, please?
PhilipSeptember 19, 2018 at 10:06 am #1011708September 19, 2018 at 4:34 pm #1011908
Thanks for the quick reply. Done what you asked but still stuck with the same issue. Any more ideas?
PhilipSeptember 19, 2018 at 4:41 pm #1011915September 19, 2018 at 5:19 pm #1011933September 19, 2018 at 6:25 pm #1011966
Can you please check the password – when I enter the password I get an error message “ERROR: The password you entered for the email address info@XY is incorrect. Lost your password?”
PeterSeptember 19, 2018 at 6:46 pm #1011974September 21, 2018 at 8:58 am #1012687September 21, 2018 at 10:49 am #1012711
I just checked. although I am really thankful for your help, I think your modifications have created problems elsewhere… all the product archive pages, home page, etc. are broken! Can I URGENTLY ask you to look into it again. Sorry to put pressure, but we have a huge SALE coming this Saturday and we must have a functional website that can be navigated!
Also, the zoom works but as soon as you click on any of the supplementary pictures, then all pictures become blurry.
Looking forward to hearing from you on the above.
PhilipSeptember 21, 2018 at 11:08 am #1012712
PeterSeptember 21, 2018 at 11:45 am #1012720
Broken pages are no more! Thanks!
The only thing I noticed is that the supplementary pictures in the product gallery remained blurry when clicking on them when on zoom function. The zoom effect is not blurry though… can you work your wonders on this last glitch?
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