Viewing 15 posts - 1 through 15 (of 15 total)
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  • #906691

    HI,

    Since updating to WC 3.3.0, Zoom and Lightbox image magnification is not working on any of my product pages. I am running Abundance theme.
    Can you help, please?

    PB

    #907032

    Hey philipbrook,

    We have already replied to the other ticket.
    Please restore woocommerce and when they fix the issue – they will update it ;-)

    Best regards,
    Basilis

    #916810

    This issue for me only applies in Safari browsers… Works in Chrome…

    #917085

    Hi JAMMAN,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1011442

    Hello Basilis,

    Regarding my ticket #906691, I am afraid I am still stuck with the same unresolved problem: Zoom and Lightbox image magnification is not working on any of my product pages. I am running Abundance theme. WC 3.4.5 All themes & plug-ins are up to date.

    Can you help, please?

    Thanks,

    Philip

    #1011708

    Hi,

    Please open up wp-content/themes/abundance/woocommerce-config/woocommerce-mod.js and delete the entire code in the file. Then copy and paste the code from here: https://pastebin.com/raw/TKHVrJAJ into it and save it. This should fix the issue.

    Best regards,
    Peter

    #1011908

    Hi Dude,

    Thanks for the quick reply. Done what you asked but still stuck with the same issue. Any more ideas?

    best regards,

    Philip

    #1011915

    Hi!
    Please create me an admin account and I’ll look into it.

    Regards,
    Peter

    #1011933
    This reply has been marked as private.
    #1011966

    Hi,

    Can you please check the password – when I enter the password I get an error message “ERROR: The password you entered for the email address info@XY is incorrect. Lost your password?”

    Best regards,
    Peter

    #1011974
    This reply has been marked as private.
    #1012687

    Hi!

    I updated abundance/woocommerce-config/woocommerce-mod.js for you and selected the “Zoom” effect (screenshot https://imgur.com/0Box8T9 ) for the product in the private content.

    Best regards,
    Peter

    #1012711

    Hello Peter,

    I just checked. although I am really thankful for your help, I think your modifications have created problems elsewhere… all the product archive pages, home page, etc. are broken! Can I URGENTLY ask you to look into it again. Sorry to put pressure, but we have a huge SALE coming this Saturday and we must have a functional website that can be navigated!

    Also, the zoom works but as soon as you click on any of the supplementary pictures, then all pictures become blurry.

    Looking forward to hearing from you on the above.

    Philip

    #1012712

    Hi!
    I cleared the cache and changed the file version of the javascript (it should force a reload of the script). Please check the website again.

    Regards,
    Peter

    #1012720

    Hi Peter,

    Broken pages are no more! Thanks!

    The only thing I noticed is that the supplementary pictures in the product gallery remained blurry when clicking on them when on zoom function. The zoom effect is not blurry though… can you work your wonders on this last glitch?

    Thanks,

    Philip

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