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  • #342782

    It has been awhile since purchasing Velvet. I was approached to make very basic edits and I did.

    However, now that it is updated to 4.0, a lot of things do not seem to work. ie. add media, add widgets, upload a logo file, etc.

    I just wanted to reach out before I start trying to chase down solutions.

    Keith Karr
    (Email address hidden if logged out)
    website: http://www.antioxidantfarms.com/

    #342788

    Hi keithkarr!

    Seems like you have never updated your theme. The version you are currently using is not compatible with WordPress 4.0. Please login on ThemeForest with the account you have purchased Velvet theme and go to Downloads section to download the latest version and update the theme via FTP – http://vimeo.com/67209750

    Regards,
    Yigit

    #342962

    EXCELLENT! Amazed that was it!!

    Thanx! Great support and I will continue to purchase your themes!!

    #343000

    Hi!

    You are welcome Keith, we are always glad to help :) Let us know if you have any other questions or issues

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)

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