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  • #1073927

    Hi
    I would like to update Enfold 4.5.1 and to use the new Advanced Layout Builder.

    I installed the plugin, then went to my envato account and downloaded the enfold theme, but when I try to upload it I am getting this message:
    The link you followed has expired. I tried several time. I tried two ways
    1. I downloaded just the the theme (themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip)
    2. I tried again this time downloading “all files and documentation”, unzipped it and tried uploading just “enfold.zip”
    I also tried it with the plugin ‘Update Theme and Plugins from Zip File’ – no succes.

    And over all I don’t know how to fix with personal token.
    I need help!

    Thanks for support

    P.S. Enfold is great! :-)

    #1074203

    Hey Reto,

    Sorry for the problem. We can help you to update if you include FTP login details as well and a verification that you have backups of the site.

    Best regards,
    Rikard

    #1074309

    Hi Rikard
    Thanks for the quick Support. Date below.
    Reto

    #1074715

    Hi Reto,

    Thanks for that, but neither the WordPress or FTP login details are working, please check and verify.

    Best regards,
    Rikard

    #1075482

    It should be ok now:
    Thanks a lot

    #1075843

    Hi,

    Thanks for that, WordPress login details are working now but the FTP as still not.

    Best regards,
    Rikard

    #1076325

    Hi Rikard

    Sorry, the international acces was deactivated.
    No it should Run.

    Thanks

    #1076744

    Hi,

    Thanks for that, I’ve updated your site to 4.5.4. Please review it.

    Best regards,
    Rikard

    #1076786

    Thanks :-)

    #1076939

    Hi,

    I’m glad we could help :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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