Viewing 4 posts - 1 through 4 (of 4 total)
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  • #971973

    Rick McMurtry

    I updated theme and my website crashed. I use wordpress and godaddy for hosting. How can I update without crashing my website?

    #972045

    Hey Rick McMurtry,
    When you updated did you do so via ftp? If so it is necessary to remove the theme folder before uploading. Please don’t try to overwrite the theme folder, as it will leave old files behind.

    Best regards,
    Mike

    #972272

    Rick McMurtry

    I updated theme in the WordPress dashboard

    #972284

    Hi,
    Please check which PHP version your webhost is using, the minimum is v5.6, but v7.x is recommend. Typically if your webhost is using v5.4 this can lead to errors.
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)

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