Unable to edit Advanced Styling or Library - Support | Kriesi.at

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February 28, 2019 at 4:47 am #1072465
AbstraktMarketingGroup
Participant
Unable to make changes to the advanced styling or library of the website. Need direction on what we need to change on the server side. Looking forward to your help.
- This topic was modified 6 years, 1 month ago by AbstraktMarketingGroup.
February 28, 2019 at 6:27 am #1072492

Jordan Shannon
Inactive Moderator

Hey AbstraktMarketingGroup,

Are you receiving any page error messages? Also, have you tried disabling all active plugins to see if the issue resolves?

Best regards,
Jordan Shannon

February 28, 2019 at 6:42 am #1072501

AbstraktMarketingGroup
Participant

Thank you! I did try deactivating active plugins. unfortunately it did not resolve the issue.

February 28, 2019 at 3:36 pm #1072654

Jordan Shannon
Inactive Moderator

Hi,

Which PHP version are you running?

Best regards,
Jordan Shannon

February 28, 2019 at 4:22 pm #1072667

AbstraktMarketingGroup
Participant

Jordan, 7.2

March 2, 2019 at 7:13 pm #1073688

Victoria
Inactive Moderator

Hi AbstraktMarketingGroup,

Can you please describe the exact steps to reproduce the issue?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

March 4, 2019 at 10:00 pm #1074535

AbstraktMarketingGroup
Participant

This has been resolved.

Thanks,
Kristin

March 5, 2019 at 1:17 am #1074559

Jordan Shannon
Inactive Moderator

Hi,

I’m glad this was resolved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon
Author

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Viewing 8 posts - 1 through 8 (of 8 total)

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