Tagged: Add Media Button
September 23, 2014 at 5:23 pm #323814
The problem is that after updating to WordPress 4.0 the Add media button isn’t working at all. I’ve managed to upload images in text mode but can’t use it to upload featured media. Any suggestions, please?September 23, 2014 at 5:27 pm #323817
Please make sure that you are using the latest version of Enfold which is 2.9.2 – http://vimeo.com/67209750
YigitOctober 5, 2014 at 4:44 pm #330503
I was having the same issue and updated as you suggested and the problem was resolved.
I however got messages from some of the site users that the problem had not been resolved.
After looking into the problem I found that the problem has only been fixed for Admins. The issue still exists for all other user types (editors and authors).
Is this something you can look into because as a quick workaround, I’ve had to make the editors administrators, which is pretty risky.
ThanksOctober 6, 2014 at 3:27 pm #330928
@nchineme Do you mind creating a temporary admin login and posting it here privately?
YigitOctober 6, 2014 at 8:31 pm #331146October 8, 2014 at 8:11 pm #332670
i have the same issue on shoutbox theme. I am unable to upload any media and also the “meta tags” section has disappeared.
I tried deactivating and re-activating all plugins but it didn’t help. These problems only happened today after updating to WP 4.0.
I haven’t installed a new version of shoutbox since ages and I don’t even know or remember from where i could update it? in any way, do you offer a paid service to get this all working for me?
Also, I’m confused as to why the Shoutbox theme topic is under Enfold theme? Has the theme name been changed or is the shoutbox no longer available?
October 9, 2014 at 4:54 am #332886
- This reply was modified 4 years, 11 months ago by santara.
@santara: Did you update the theme as well? Please create administrator account. We would like to check it. Make sure that you’re using the latest version of the theme.
IsmaelOctober 9, 2014 at 9:39 am #333056
no i haven’t updated the theme yet. I am trying to find a coder who can do it for me.
Ill keep you posted.October 9, 2014 at 7:00 pm #333400
We will be waiting to hear from you. Thread will be on hold until you reply back
YigitOctober 9, 2014 at 11:41 pm #333488October 10, 2014 at 2:01 am #333587
@nchineme I’m sorry about that. If you can create a testing environment we can try to troubleshoot the issue on that one if you are uncomfortable providing admin logins
YigitNovember 28, 2014 at 8:52 pm #359875November 30, 2014 at 6:46 am #360225
I’d suggest making a backup of your current theme, perform the theme update and check for the outcome. If things go wrong you’d just need to rollback to the previous theme (all via FTP).
JosueAugust 25, 2015 at 7:05 pm #493153
hi, i have the same issue. have done the upload theme part, but still not working. love to hear from you soon.August 25, 2015 at 7:09 pm #493155
The topic ‘Unable to add media after updating wordpress 4.0’ is closed to new replies.