Theme Activation

Hi;
just purchased Enfold theme, Item ID: 4519990, Item Purchase Code: 2c86bd45-e501-45fc-a26d-0bf1650cd2d7, entered my email and purchase code here: https://kriesi.at/support/register/ to register a new account, all went ok, but never received an email to set my password. even when i clicked that i forgot my password; the system accept the request and return that an email were sent to my email to reset the password; but again; i never received anything!!!!!!