Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1098063

    I create a page with color section and background video and set the visibility to private (or public) and use this page as a global template. Then i create a second page and insert a page content element to include the page created before.

    In the frontend the color section background video is not on the correct position. It moves right and down. The control panle is displayed too.

    If i use a background image, it works fine.

    You find two links in the private field.

    Best regards
    werner

    #1098646

    Hey werner,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #1098679

    Hey Basilis,

    thanks for your answer. You find the required informations in the private field.

    Best regards,
    werner

    #1100111

    Is there someone ;-) Please support me to fix this bug. Thanks.

    #1100786

    Hi,

    We would like to apologize for the late response.

    We are not able to log in using the credentials above. It’s invalid. Please check the info carefully.

    Best regards,
    Ismael

    #1100919

    Hi Ismael,
    the username and password are valid. Yesterday we swtiched the server to https but the redirect dos not seem to work. sorry. Please try again with https.
    Best regards,
    werner

    #1101733

    Hi,

    Thanks for the update.

    We have added the following code in the Quick CSS field to fix the issue with the video background.

    #top .av-section-with-video-bg {
        overflow: hidden;
    }

    Best regards,
    Ismael

    #1101815

    Hi,
    thanks for your response, but the video background is moved again (7px to right). The video background move down and controlpanel display are fixed.

    I found the tag <ul class=”avia-slideshow-inner “… with the propertie “margin-left:7px” and i added the following code to solve this issue:
    #top ul.avia-slideshow-inner {margin-left:0;}

    Best regards
    werner

    #1102198

    Hi werner,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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