Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 15, 2018 at 1:43 pm #973299
    Roy1571988

    Goodmorning,

    I cant change my website anymore.
    it keeps loading.
    Please help!!!!

    post.php?post=1070&action=edit:244 Uncaught TypeError: $(…).pointer is not a function
    at wp_help_pointer_open (post.php?post=1070&action=edit:244)
    at Object.<anonymous> (post.php?post=1070&action=edit:231)
    at Function.each (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:2)
    at HTMLDocument.<anonymous> (post.php?post=1070&action=edit:230)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:2)
    at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:2)
    at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=4.9.6:2)

    June 16, 2018 at 7:33 pm #973713
    Victoria

    Hey Roy1571988,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Which pages is it happening on?

    Best regards,
    Victoria

    June 21, 2018 at 1:30 pm #975784
    Roy1571988
    This reply has been marked as private.
    June 21, 2018 at 6:23 pm #975898
    Victoria

    Hi Roy1571988,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area.

    Best regards,
    Victoria

    June 23, 2018 at 3:53 pm #977006
    Roy1571988

    Goodmorning Victoria,

    The update doesnt work?
    They say there are no updates?

    Let me know :-)

    June 23, 2018 at 4:00 pm #977015
    Victoria

    Hi Roy1571988,

    What is your hosting provider? Updates can be disabled by some providers.

    Here is a thread for you to consider
    https://kriesi.at/support/topic/theme-updates-not-showing-in-wordpress-updates/page/2/

    The latest version of Enfold is 4.4.1.

    Best regards,
    Victoria

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