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The testimonial section on my front-page is no longer visible. Also, there are content fields no longer displaying. These fields are visible in the editor backend but not showing on the live page. What could be the cause of this problem?
This reply has been marked as private.Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.5) to see if that helps please? (Purchase code hidden if logged out) /#theme-update” title=”https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update”>https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update. Please note that you might have to delete the old version before you upload the new one in order for it to install properly, or use a plugin like this in order to upload the new zip file: (Purchase code hidden if logged out) -zip-file/” rel=”noopener” target=”_blank”>https://wordpress.org/plugins/ (Purchase code hidden if logged out) -zip-file/.
Best regards,
RikardI tried to update the theme but it will not update and says “URL not valid” what could be the issue?
Hi,
Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: (Purchase code hidden if logged out) – (Purchase code hidden if logged out) – (Purchase code hidden if logged out) /#post-1021541″ rel=”noopener” target=”_blank” rel=”nofollow”>https://kriesi.at/support/topic/ (Purchase code hidden if logged out) – (Purchase code hidden if logged out) – (Purchase code hidden if logged out) /#post-1021541
You can either update manually via FTP: (Purchase code hidden if logged out) /#theme-update” title=”https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update” rel=”nofollow”>https://kriesi.at/documentation/enfold/ (Purchase code hidden if logged out) /#theme-update, or use a plugin to upload the theme zip file: (Purchase code hidden if logged out) -zip-file/” rel=”noopener” target=”_blank” rel=”nofollow”>https://wordpress.org/plugins/ (Purchase code hidden if logged out) -zip-file/
Also please read this thread: (Purchase code hidden if logged out) -and-validating-personal-token/” rel=”noopener” target=”_blank”>https://kriesi.at/support/topic/ (Purchase code hidden if logged out) -and-validating-personal-token/
Best regards,
RikardHello, I have updated to the 4.5 theme and I still have issues. The testimonial slider is still not visible on my homepage. Can you help with this?
Hi,
Thanks for the update, I see the same thing on my end. You are getting a few error messages on the page, please see private. Could you try deactivating all plugins to see if one of them is causing a conflict please?
Best regards,
RikardI tried deactivating the plugins and still run into the same issue.
None of the slider features are working. Please help.
Hi charmb123,
Best regards,
Victoria
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