November 28, 2018 at 9:31 pm #1038739
The testimonial section on my front-page is no longer visible. Also, there are content fields no longer displaying. These fields are visible in the editor backend but not showing on the live page. What could be the cause of this problem?November 28, 2018 at 9:47 pm #1038744December 1, 2018 at 9:47 am #1039567
Thanks for that. First off, could you try updating the theme to the latest version (4.5) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Please note that you might have to delete the old version before you upload the new one in order for it to install properly, or use a plugin like this in order to upload the new zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/.
RikardDecember 3, 2018 at 11:17 pm #1040499
I tried to update the theme but it will not update and says “URL not valid” what could be the issue?December 4, 2018 at 9:25 am #1040633
Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
RikardDecember 4, 2018 at 7:45 pm #1040882
Hello, I have updated to the 4.5 theme and I still have issues. The testimonial slider is still not visible on my homepage. Can you help with this?December 5, 2018 at 10:14 am #1041132
Thanks for the update, I see the same thing on my end. You are getting a few error messages on the page, please see private. Could you try deactivating all plugins to see if one of them is causing a conflict please?
RikardDecember 5, 2018 at 7:41 pm #1041355December 5, 2018 at 9:07 pm #1041375December 5, 2018 at 10:21 pm #1041419
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