I can’t open the drop downs inside the template builder! I can’t edit my templates. Can you please help me?
-> WordpPress Version 4.7
-> Safari, Firefox and Chrome tested
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
Please note that Velvet is officially compatible up to WordPress 4.4. We do not mind taking a quick look but there might be incompatibility issues
thanks for the answer. Provided all the things you asked for.
Thanks for the login details, you are running a very old version of the theme, could you try updating to the latest version (4.0) to see if that helps please?
Thanks for the feedback. Sorry for the question but where should i update it? WP tells me all the themes are up to date.
Please refer to this post – http://kriesi.at/documentation/enfold/updating-your-theme-files/
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