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    I have a web page using Incarnation. I use the slider on a few pages, and it does not behave the same even with the same configuration.

    On the page on KDI it resizes for the picture showing a wheel (format: jpg, 588 x 571). i does not on the leadership page with pictures of different sizes, one 447 x 457, the other 1532 × 866.

    Both sliders have fade slider, adjust to page layout, no autorotation active, and 6 seconds duration. The pictures themselves have the same options: no caption, link to page, big image/video.

    Why could this be?

    • This topic was modified 3 years, 7 months ago by  rrickenbach.

    Hey rrickenbach!

    The images are getting resized and cropped based on their proportions. For very wide, but not very tall images, WordPress shrinks them down like you see on the leadership page.

    Using more balanced images will give a better output on the slideshow.

    Best regards,


    Hey Devin

    That is what I thought too, but:

    On one page I have a picture 588×577 and another 1024×391, and they resize.
    On the other I have pictures of 447×457 and 1536×866, and they don’t.
    I just now changed the pictures to 447×457 and 500×450, and still the slider does not resize.

    Any other idea?
    Thanks in advance.


    What image size are you selecting when you press add to gallery?


    I tried both full size and medium (293×300 and 300×270 respectively).


    I think we’ll need to just see it first hand. If you can add admin login credentials in a private reply here we will login and take a look.



    This reply has been marked as private.

    After playing with it a bit I think its just a matter of the image size on the wheel image being able to fit within the image size for that image section without having to be cropped.

    You can use this plugin to easily view all the image sizes the theme uses:

    Then change the crop value from true to false, regenerate etc. In the end the best thing may be using an image pre-cropped to a square ratio for those pages where the image will be used like that.


    I did all you told me, but still the problem remains. Especially on pages where I only want to show one pic, it does not matter whether I use small, big, fullsize, crop yes or no, what I get is a cropped image with all heads cut of (somehow full width, but only about middle third shown in height).

    This is annoying and renders the slider almost unusable. I have removed all pics from sermons. It would be great if it where possible to force the slider just to show the whole picture instead of being left to its “intelligence”. Sometimes I manage, after trying for quite a while, to display the full pic, only to find it destroyed again with the next update. Or the same pic with the same values and parameters on the next sermon will again show cropped and crippled.

    What can I do? Or do you have another slider or even a way to show featured images (I tried that, but since I do not have a picture in the slider, it deletes the featured image upon updating)?



    Have you tried using images with the same size and proportion? That is the best way to fixed this issue. Like what Devin said, pre cropped the images to 1500x450px for example before uploading them. Avoid using images smaller or larger than that.

    Best regards,


    It happens with single! images. Therefore, by definition, all images have the same proportions! It happens at times with more than one image as well, and then it does not with images of totally different ratios.

    I want portrays as well. And they have other proportions, and that should be possible. Usually they are higher than wide. How do I do that reliably?

    • This reply was modified 3 years ago by  rrickenbach.


    I’m sorry but I’m not sure if I understand you clearly. We recommended the Simple Image Size plugin so that you can control the thumbnail size. Your part is to pre cropped the thumbnails before uploading them to the defined thumbnail sizes or dimensions as close as possible. Can you please provide us a link to the page where you’re having trouble with images? You can find the thumbnail sizes provided by the theme on functions.php:

    $avia_config['imgSize']['widget'] 		= array('width'=>48,  'height'=>48 );		// small preview pics eg sidebar news
    $avia_config['imgSize']['archive'] 		= array('width'=>230, 'height'=>80);		// medium preview pic for archives
    $avia_config['imgSize']['portfolio'] 	= array('width'=>243, 'height'=>125);		// medium preview pic for portfolio
    $avia_config['imgSize']['blog'] 		= array('width'=>574, 'height'=>200);		// image for blog posts
    $avia_config['imgSize']['page'] 		= array('width'=>726, 'height'=>250);		// image for pages
    $avia_config['imgSize']['featured'] 	= array('width'=>978, 'height'=>99999);		// big images for fullsize pages and mainpage slider. no height limitation

    You can adjust the thumbnail sizes manually or use the Simple Image Size plugin to adjust these settings. If you want to the slider to use the full size of the images uploaded, look for this code:

    $avia_config['imgSize']['featured'] 	= array('width'=>978, 'height'=>99999);		// big images for fullsize pages and mainpage slider. no height limitation

    Replace it with:

    $avia_config['imgSize']['featured'] 	= array('width'=>9999, 'height'=>99999);		// big images for fullsize pages and mainpage slider. no height limitation

    Upload the images again or regenerate them afterwards.


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