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  • #162007

    Hello, the following shortcodes are not working within my visual editor:

    1. Column Layout shortcode.
    2. Table shortcode.
    3. Sidebar tabs.
    • I’ve tried it on safari, chrome and firefox.
    • I’ve deactivated all my plugins. (Deactivating plugins shouldn’t be the solution though).
    • My wordpress is up to date.
    • My choices theme is up to date.
    • My file dialog.php is not corrupt.

    I know I can use shortcodes manually, like [one_half] [/one_half], but my client doesn’t need to know that, the visual editor SHOULD work.

    I’m attaching screenshots of my site, you can check them here:

    https://www.dropbox.com/sh/6atgyo6j1fqwm59/_L0ZEiGs7T

    Thanks in advance.

    #162076

    Hi naturadamus,

    First try re-uploading all of the theme files folder by folder via FTP. Make sure that there are no errors when uploading.

    Next, check your server setup and if you can post the specs so we can take a look. Under typical usage, there aren’t any issues with the shortcode editor and the one big bug we had a year or so ago has long since been fixed.

    Regards,

    Devin

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