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  • #10603

    URGENT HELP NEEDED ! I’ve bought this theme and I’ve to say it’s fantastic, but I did a clean install and I noticed that the insert button shortcode (magic wand) doesn’t work.. Could You please help me to solve this issue? Please is very very important.. Thank You very much :( Best regards

    Alessandro Valori

    (Email address hidden if logged out)

    Version of wordpress used 3.3.1


    1) Make sure that you work with the “Visual” mode/editor, otherwise the shortcode generator won’t work.

    2) Try to deactivate all third party plugins except woocommerce/bbpress – maybe one causes a js error.

    3) Try to upload all theme and wordpress files again – sometimes one or more files are corrupt and reuploading them will solve the issue.


    1) I worked in visual editor but nothing happen.

    2) I deactived/deleted all plugin but nothing happen.

    3) I reuploaded al the files, but the problem is always the same….

    Please help me I’m going out of head… :(

    It’s very important…

    Thank You very much for Your attention

    Best regards

    Alessandro Valori



    Please create me a wp admin account and send me the login data to: (Email address hidden if logged out) – I’ll look into it.




    I send You the email.

    Thanck You very much for Your collaboration..


    Alessandro Valori



    I tried to login but the login credentials didn’t work for me. Please check if the user account exists (username(password).

    Best regards,


Viewing 6 posts - 1 through 6 (of 6 total)

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