Viewing 20 posts - 31 through 50 (of 50 total)
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  • #920296

    Hi,

    Please try to click on the black screen. I’m not sure why it’s not displaying the image but zooming in should work.

    Best regards,
    Ismael

    #920298

    Hi,
    Now i can see, it seems that the photo I sent you via email is even worse, I do not understand anything anymore …
    Did you get the screenshot?
    Best,
    T.

    #921262

    Hi,

    They images look the same as far as I can see. Yes, I got the “wetransfer” link but I can’t open it somehow. Please use imgur or dropbox.

    Best regards,
    Ismael

    #921715

    Hi Ismael,
    you will find the dropbox link in the private area.
    I know that the images really seem very similar but I would like to draw your attention to the dimension.
    The one on the left was opened with my computer, the one on the right with the website.
    They look the same but the one on the right is bigger, I think the problem is all there.
    An example, when you open a photo of a size equal to X pixels at the maximum resolution you can enlarge it to infinity but the result will be very grainy.
    What I want to say is that the photo on the left and open at the highest resolution, the photo on the left has the same resolution but appears larger and consequently slightly grainy
    I hope I was clear.
    Best,
    T.

    #922060

    Hi,

    Thank you for the info. What is the actual dimension or size of the original image in your computer? The size of the image in the browser is 1001x664px. If you want to increase it, go to the Settings > Media panel then adjust the default width and height of the “Dimensione grande” thumbnail. You have to re-upload or regenerate the images afterwards.

    Best regards,
    Ismael

    #922481

    Hi Ismael,
    Ok, apparently I have not explained well …
    All images that are selected for the web are resized to 1000×664 px. There is no difference. The question is why on the site appear larger? As you could see from the dropbox link the difference is not little.
    I do not want to enlarge anything, 1000px is just fine.
    Best,
    T.

    #924183

    Hi there,
    Does your silence make me understand that you have surrendered? Well I do not. I request a solution to my request as soon as possible, Thank you.
    Best,
    T.

    #924211

    Hi,

    The question is why on the site appear larger?

    The uploaded image doesn’t look larger because it’s not larger. The actual size of the image in the browser is 1001x664px, 1px larger than the original. Did you check my screenshot? The image in the browser and the image editor have the same size.

    Best regards,
    Ismael

    #924917

    Hi,
    Of course, I know very well that they have the same size (1000×664) but the visual effect is completely different. I do not know how to explain myself anymore …
    It seems clear to me that observing the dropbox link the two images are different.

    I’ve just done some tests.
    I uploaded a photo with the 2000px resolution for long side
    The result was obvious, the picture appears larger but soft
    Then I uploaded the same photo with a resolution of 1200 for long side
    Even here the same thing, the photo appears smaller than the previous one but still soft.
    In my humble opinion there are some parameters of the Flashlight page that should be adjusted (customized for my needs)
    Maybe this can be useful
    For the pages of the portfolio I use Flexible grid gallery, when I open any page in the portfolio the images are loaded in cascade. Here they are extremely sharp, why after clicking on a single image are not anymore?
    Let me know something.
    Best,
    T.

    #926402

    Hi,

    In my humble opinion there are some parameters of the Flashlight page that should be adjusted (customized for my needs)
    Maybe this can be useful

    The theme doesn’t alter the media or image quality in any way. Please send us the original copy of the “rhinoceros” image. We’ll try to upload it again and check if we can see any difference. You can also compare the original image’s and the uploaded one’s meta info here. http://metapicz.com/#icc-box

    Best regards,
    Is

    #927623

    Hi,
    In private area you can found a dropbox link with an original file.
    Let me know something.
    Best.
    T.

    #928602

    Hi,

    Thank you for the update. We uploaded the “rhino” image in a test post. The original image’s dimension is 1001x664px and the file is 506KB. The dimension and file size of the uploaded image is the same. ( see private field )

    Best regards,
    Ismael

    #928659

    Hi,
    Here, the second link you sent me correctly displays the image and the question remains the same, why when I open it from the web appears larger and grainy?
    Best,
    T.

    #928842

    Hi,

    Are you referring to the background image or the lightbox? The image in the lightbox is the same as the original image. In the background slider, the theme resizes the images automatically to cover the slider container.

    Best regards,
    Ismael

    #930807

    Hi,
    The image of the second link, lightbox, I refer to that. That appears correctly, not grainy or enlarged even if I know perfectly that it always has the same resolution.
    At this point I really do not know how to explain myself anymore…
    I sent you two examples of the same photo (the resolution is always the same), photo A is the original one, as it should appear
    Photo (B) is as it appears when I open it from my site
    For me they do not look at all the same and yes, I agree with you that they have the same resolution but the B is bigger and blurry

    Best,
    T.

    #931031

    Hi,

    Please check the browser “zoom” option. Make sure that it is set to 100%. This is what I see on my end.

    // https://imgur.com/a/RyHXX

    The original image and the one in the lightbox are completely the same.

    Best regards,
    Ismael

    #931602

    Hi,
    Ok, in fact the zoom was over 100% but now I have brought it back to the right parameters but the sharpness does not change. There is always a noticeable difference between the two images …
    Best,
    T.

    #931834

    Hi,

    Ok. I’m not really sure what else to tell you. They look the same on my end. Please create a new thread because this one is a getting a bit too long. I’ll ask the rest of the support team to check it. Thank you.

    Best regards,
    Ismael

    #932095

    Hi,
    Thanks for your time!
    Thanks also for your advice but at this point I think I will give up the solution to the problem
    Best,
    T.

    • This reply was modified 6 months ago by  Tonci-M.
    #932190

    Hi,

    Alright. Please create a new thread if you encounter any issues. We’ll close this one for now. :)

    Best regards,
    Ismael

Viewing 20 posts - 31 through 50 (of 50 total)

The topic ‘sharpness of the images’ is closed to new replies.