Viewing 13 posts - 1 through 13 (of 13 total)
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  • #587511

    Hi,

    The set featured image has stopped working. It was successful on one portfolio item but now as soon as you hit update it disappears.

    I’ve tried deleted the themes and all content and reinstalling just installing the main theme (no child). I’ve added ‘define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );’ to wp-config file. Not sure how I can find out the limit on my hosting.

    I’ve deactivated all plugins.

    I see in a different ticket you’ve given some code to add to the functions.php but I would assume as that’s 10 months ago you would have added this into the theme if it was required.

    Not sure what else I should be looking at.

    #587516

    I’ve completely removed WordPress and reinstalled everything as fresh with just the dummy information but still no success.

    #587857

    I’ve contact the hosting company. 128M is standard. They have increase to 256M but it’s made no difference. Pages can be added and edited and images – other than the feature images – added and changed so it’s not a problem writing to the database and they say they can see nothing else at hosting level.

    I’m really keen to get this resolved as the theme is unusable as it is or I will have to find a new theme. Please can you advise?

    #587883

    Hey!

    Can you please post the link to your website?
    Please make sure that you are using the latest version 2.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    #587885

    Yes it’s Flagship 2.2. I only downloaded from Theme Forest yesterday

    #587950

    FYI below. If log in details would help please let me know

    #587970

    Hi!

    can we pleasse have backend access to the installation, so we can give a look and understand what / how to debug?

    Cheers!
    Basilis

    #589993

    It’s

    #591735

    Is there any update for this please?

    #592303

    Still no response to this?

    #593092

    Hey,

    Sorry for the late reply, we’ve had a lot of requests and sick staff the last few days. Login details are not working for me, could you check please?

    Regards,
    Rikard

    #599890
    #601719

    Hey!

    Sorry for the confusion. The flagship theme handles the featured image differently. You have to add the featured image in the theme’s “Featured media” section. The first image uploaded will be automatically set as featured image.

    Regards,
    Ismael

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