Viewing 8 posts - 1 through 8 (of 8 total)
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  • #486583

    Kate Breeze

    We have the enfold theme which we have used for our main website and our subsites, and before (I am a new web developer who has joined), we had the header where at the top left, a click to call number would appear. However this disappeared and we would like to get this back, but when I try to edit this, the option in the enfold child option is for a logo image, so I am struggling to get this click to call function working again (I realise its html tel ) but for the logo I don’t have the option to inject html, only an image?
    I am just wondering how I would get this function back? Surely this click to call part in the top of the site wasn’t an image as before it was just text?

    At the moment I have put our call to click in the header alongside the social media elements so there’s at least something there, but ideally I would like it below this where I have a placeholder logo.

    Any ideas? Thanks in advance!

    #486585

    Hey Kate!

    Thank you for contacting us!
    Please register to our forum – https://kriesi.at/support/register/ and start a new thread so we can gladly help you :)

    Cheers!
    Yigit

    #486594

    Kate Breeze

    Hi Yigit

    Thank you! Although when I type in my Item purchase code it doesn’t work…could I have the manual form please? When I try the link it doesn’t lead me to anywhere.

    Kate :)

    #486598

    Hey!

    Link is working fine for me. If you post your purchase code in private content field, i can register your account and you would receive password to your email :)

    Cheers!
    Yigit

    #486600

    Kate Breeze

    Ok thanks! Here you go!

    #486611

    Hey!

    I am sorry Kate, but it seems like you have already registered using this purchase code. I tried to send a new password using your email, but apparently, different email was used to register the purchase code.
    Please see private content field

    Best regards,
    Yigit

    #486639

    Kate Breeze

    Hi again,

    Ok thanks for that, I did do that and it didn’t work….(I have never really dealt with php code before sorry). I think the previous credentials didn’t work as I am using my email whereas the registered email was: (Email address hidden if logged out)

    If this works would it be possible to create a thread with this problem?

    Thanks again!

    Kate

    #486652

    Hi!

    I have checked your website on my iphone and the code works fine.

    Yes, that was the email used. New password was sent to it.
    You should be able to login and start a new thread now :)

    Best regards,
    Yigit

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