Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1136621

    Hello guys,

    Hope you can help.
    My images on the category pages are on a Iphone or Android device messed up .
    (They looked blown up.)
    https://www.365cam.nl/product-categorie/hdcvi/
    I cant fix it with woocommerce.
    Do you know what it is? I hope so.
    Thanks in advance,
    John

    #1137413

    Please can you help me ?

    #1137704

    Hi,

    Not sure we understand the problem, what do you mean they are messed up?

    Best regards,
    Basilis

    #1138730

    Hi Basilis

    Thanks for you reply.
    Ive added a link in the private content section. I think and hope that this explaines everything.
    Hope to hear from you.

    Kind greetings
    john

    #1139350

    Hi,

    Thank you for the update.

    We can’t really reproduce the issue on our end. The product images look the same on desktop and mobile view. (see private field)

    Do you want to prevent the image from being cropped?

    Best regards,
    Ismael

    #1139501

    Yes pleace I cant change it in Woocommerce. (Appearance > Customize > WooCommerce > Product Images )
    Thanks in advance for your answer.

    Regards John

    #1139858

    Hi,
    Thank you for the update.

    Have you tried setting the “Thumbnail cropping” to “Uncropped”? This should work but you have to make sure size of the images are the same. Otherwise, the height of the items in the product grid will vary.

    Best regards,
    Ismael

    #1140174

    You mean in Woocommerce?

    #1140220

    Hi,

    In the Customizer > Woocommerce > Product Images panel, there is a section where you can set the thumbnail cropping. Try to set it to “uncropped”.

    Best regards,
    Ismael

    #1141376

    Dear Ismael

    I did but it remains cropped.

    #1142112

    Hi,

    Thank you for the update.

    Can we have access to the site? We would like to check the settings and the media library. Please post the login details in the private field.

    Best regards,
    Ismael

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