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  • #21868


    I have some problems with the error message or some sort for the whole “My Account” module. The problems are as follow.

    1. On the Login page(, when user types in the wrong password, there’s no error message, the page just do nothing.

    2. For the Registration (, if the email used for registration is already registered, the page do nothing as well.

    3. Forget password, on Reset Password page, after click “reset password” button, there’s an error message “invalid key” show up and it’s caught in the loop of request to reset a password and set a new password.

    Any suggestion on how to fix these?



    Hi JoyK,

    I just tested the same functions on my live install and was properly getting the error. My guess is that one of the active plugins is causing a conflict with woocommerce and preventing the woocommerce errors to output.

    Try disabling all active plugins except for woocommerce and see if that fixes the issue.




    Found it! It’s the Simple Facebook Connect plugin that caused it.




    Glad that you found the problem :)



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