Viewing 12 posts - 1 through 12 (of 12 total)
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  • #882368

    Hello,

    I just installed wordpress and installed theme shoutbox.

    The home page does not show any entry, just the header.
    Also when I’m writing a new entry, it does not let me write a word (in the box)

    I delete wordpress, I installed it again, then shoutbox theme, and still the same problem.

    This is the first time this happens to me with shoutbox, any problem before.

    Can someone help me?

    Thank you.

    • This topic was modified 2 weeks, 1 day ago by  walterox.
    #882462

    Hey Walter,

    Please, share your WP credentials?

    Best regards,
    John Torvik

    #882467

    Hello,

    I’m sending it now.

    Thanks

    • This reply was modified 2 weeks ago by  walterox.
    #883355

    Hi,

    Shoutbox theme is officially compatible with WordPress versions up to 4.4 and you are currently using 4.9.1.
    If you do not mind posting FTP logins here privately, we would gladly look into it however you might need to downgrade version, i am afraid.

    Best regards,
    Yigit

    #883587

    Hello Yigit,

    Thank you for your answer.

    #883643

    Hi,

    I am getting “server not found” error. Could you please check FTP logins once again?

    Best regards,
    Yigit

    #883648

    Hello,

    Let me know. :)

    #884745

    Hi,

    Sorry for the late reply!
    I tried to connect via FTP and to login to file manager in following link in private content field however login credentials are still not working for me.

    If you are unsure about your FTP logins, you can contact your hosting provider and they would provide you :)

    Best regards,
    Yigit

    #885231
    This reply has been marked as private.
    #885252

    Hi,

    Thanks, it worked. I re-installed the theme via FTP and that helped. Please review your website :)

    Best regards,
    Yigit

    #885255

    Thank you Yigit!

    Works now!.

    #885261

    Hi,

    You are welcome!

    Let us know if you have any other questions or issues :)

    Best regards,
    Yigit

Viewing 12 posts - 1 through 12 (of 12 total)

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