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  • #1094443

    The other day tingstings.com disappeared – instead I got this ERROR:

    500 Internal Server Error An error occurred while processing this request.
    Website owner? Check your code and/or debug log. If you need assistance, contact support.

    The site has worked fine for ages – we haven’t posted anything, haven made pages, changes etc so its a huge mystery to me. And I am a bit lost…

    I have been in touch with WordPress Support who told me the following.

    So the reason why it may have happened recently is because that theme updated. Something within that update caused it to conflict with either a plugin or the WordPress software itself. What I would suggest doing is getting with the theme developer and I can provide you the PHP error so you can provide to them.

    That way they can fix it, and then provide you the theme files to reupload.

    Wordpress has provided me with the following PHP Coding below

    I need to get the site back as it was only some weeks ago. Can someone enligthen me – and don’t know what to do, whom to contact etc

    PHP Fatal error: Uncaught Error: Cannot use string offset as an array in /wpcom-142315386/wp-content/themes/replete/includes/admin/compat.php:48
    Stack trace:
    #0 /wordpress/core/5.1.1/wp-includes/class-wp-hook.php(286): avia_backend_compatibility_custom_field_filter(”, 48)
    #1 /wordpress/core/5.1.1/wp-includes/plugin.php(208): WP_Hook->apply_filters(”, Array)
    #2 /wpcom-142315386/wp-content/themes/replete/framework/php/function-set-avia-frontend.php(262): apply_filters(‘avia_post_meta_…’, ”, 48)
    #3 /wordpress/core/5.1.1/wp-includes/class-wp-hook.php(288): avia_post_meta(Object(WP_Post))
    #4 /wordpress/core/5.1.1/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
    #5 /wordpress/core/5.1.1/wp-includes/plugin.php(531): WP_Hook->do_action(Array)
    #6 /wordpress/core/5.1.1/wp-includes/class-wp-query.php(4236): do_action_ref_array(‘the_post’, Array)
    #7 /wordpress/core/5.1.1/wp-includes/class-wp-query.php(3257): WP_Query->setup_postdata(Object(WP_Post))
    #8 /wordpress/core/5.1.1/wp-

    • This topic was modified 5 months, 3 weeks ago by  TogaCare.
    #1095107

    Hey TogaCare,
    Sorry for the late reply, I see that you are using the Replete theme, your theme may not be compatible with WordPress v5.
    Please try downgrading to WordPress v4.9 Please read here on how to do this via ftp, This plugin would help if you could login WP Downgrade
    Another possibility is that your webhost PHP is not at least v5.6 but not more than 7.1

    Best regards,
    Mike

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