Viewing 11 posts - 1 through 11 (of 11 total)
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  • #900995

    Hi there,

    I have a problem with my page editor not loading,
    I have tried reinstalling the theme,
    deactivating all plugins
    and refreshing cache,
    But no joy.

    Can you please assist?

    #901008

    Hey gregprogolf,

    This has been a know in issue in the past generally related to OptimizePress. Please refer to the following:

    https://kriesi.at/support/topic/problems-with-optimizepress/#post-805150

    Best regards,
    Jordan Shannon

    #901062

    Hi Jordan,

    Neither of these workarounds have fixed the issue.
    Nothing works on the editor page at all and I get the same issue whether the Optimizepress pluggin is active or inactive.

    I can’t select screen options, change URLs or save any pages?

    Weird!

    • This reply was modified 6 years, 2 months ago by gregprogolf.
    #901313

    Hi gregprogolf,

    Best regards,
    Victoria

    #903571

    Hi there,

    I have deleted the plugin, cleared the cache but the page loader will still not load.

    Thanks Greg

    #903573

    Hi,

    Have you attempted loading the editor in a different browser?

    Best regards,
    Jordan Shannon

    #903577

    Yes I just tried it in a different browser

    #903979

    Hi there is there any update on this issue?

    Thanks Greg

    #904023

    Hi Greg,

    Which version of php are you running? Looks like you’re using an old version of the theme. Please, make sure you’re running at least php 5.6.3.

    Best regards,
    Victoria

    #905531

    Hi there,

    I managed to sort the problem. It was indeed an old version of the theme so an update cured the issue.

    Thanks Greg

    #905687

    Hi,

    Great! I’m glad you were able to find a solution. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Page editor not loading’ is closed to new replies.