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  • #631002

    Entered API. Should be updates available. Nothing is showing up.
    Anyone else having this problem?

    #631014

    Hey WalkerPark,

    Thanks for getting in touch with us!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Jordan

    #631022

    I updated manually, that’s fine. More time consuming, thanks for the suggestion, I will try that plugin. I know my server environment works for auto updates as I have a different site running and it was ok. thanks again for your help.

Viewing 3 posts - 1 through 3 (of 3 total)
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