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  • #291332

    First, thanks for crafting Enfold — a great theme! The issue is a minor annoyance with the Woo Commerce plugin and I don’t know whether it’s their plugin or some minor compatibility issue with Enfold: on the landing page of the demo shop, my opening promo blurb shows up along with the product categories and featured image just as I want them to do. Yeah!

    However, just below my opening blurb is an annoying error message that I cannot seem to get rid of: “No products found which match your selection.” I tried changing/deleting that phrase on the plugins/woocommerce/templates/loop/no-products-found.php file but it made no difference.

    I want to get rid of this because in a live store it could be confusing to the customer.
    Thanks in advance for any suggestions you have!!

    #291334
    This reply has been marked as private.
    #291352

    Hey!

    Thank you for using the theme!

    I’m not really sure how it got there but please update the theme to Enfold 2.9.1. Download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Ismael

    #291357

    Thanks, Ismael. I did just do that, and the annoying error message is still there. I’ll continue to search and see if I can find any forum where this issue is solved. If so, I will gladly post that solution here.

    #291743

    Hey!

    How do you have that shop page set up? Are you using the WooCommerce shop shortocode *and* the layout builder or just one? It seems like there might just be both and one of the wp queries is showing no results as a side effect of that.

    Regards,
    Devin

    #292147

    Hello Devin, Thanks for your reply; makes sense to me. That is probably the issue – but I don’t know how to correct it.

    I am definitely using the layout builder. I started with a new page using the layout builder, added a text box for the intro paragraph, then added a product grid, then selected categories of products to include, and sort order. Hit the save button and the page works beautifully except for that empty query. Looks like the empty query is coming up in the text box, but I do want to have some sort of text on the store landing page…

    If you have tips on what settings I need to change to eliminate the “double loop” I am grateful as I’m not a programmer. If not I understand, and will keep looking on forums for suggestions. Either way, have a terrific day!

    #292170

    Try removing all of that and instead use the regular WordPress editor. WooCommerce will add in your shop content automatically (as it should and needs to).

    #292189

    Thanks Devin; I’ll try it and see what happens!

    #292200

    We looking forward to hearing from you :)

    Regards,

    Josue

    #292627

    @Devin, your suggestion got rid of the extraneous empty query, so thank you!

    Now I just have to figure out how to get the “avia-arrow” class to show up; a black outline is there just below every product photo on the landing page of the shop, but the div is non-existent so just the outline shows. Clicking through to a product, you will see how that little arrow is supposed to look. Down to a minor display issue now, so that’s good!

    #292818

    Hi!

    Thank you for the update.

    Please add this on Quick CSS or custom.css:

    #top .products .product-category h3:before {
    content: "";
    height: 10px;
    width: 10px;
    position: absolute;
    left: 50%;
    -webkit-transform: rotate(45deg);
    -moz-transform: rotate(45deg);
    transform: rotate(45deg);
    border-width: 1px;
    border-style: solid;
    visibility: hidden\9;
    border-bottom: none;
    border-right: none;
    z-index: 1000;
    top: -6px;
    border-color: #e1e1e1;
    background-color: #fcf9f4;
    }

    Cheers!
    Ismael

    #292825

    Oh yeah! Thanks Ismael – that worked beautifully. I will take note of this, and tuck it away for future reference. Obviously the colors change depending on what I set up in the avia framework. Kudos to you; the team here is terrific!! (I’ll be recommending Enfold, and Team Kriesi to anyone who’s looking for a WordPress template…)

    Consider this one RESOLVED :)

    • This reply was modified 9 years, 9 months ago by rlhinirv57.
    #292846

    Hi!

    Glad it is fixed. Thank you for using the theme. If you still have questions, let us know.

    Best regards,
    Ismael

Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Minor Woo Commerce error issue: "No products found which match your selection."’ is closed to new replies.