Viewing 8 posts - 1 through 8 (of 8 total)
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  • #277611

    When we try to add an image to an existing webpage, the Media Library acts like it’s trying to load all the images but the images never load.

    If we try to add new images to the library, we get the following error:

    UPLOADING

    Dismiss Errors
    Error How-Many-Gui…ographic.jpg
    An error occurred in the upload. Please try again later.

    We tried to deactivate all of our plug-ins to see if that would help, but it did not.

    This error is always present at the top of our screen when we’re in the WordPress dashboard, even though we completely deleted the plug-in:

    W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/scarolin/public_html/wp-content/object-cache.php.

    I’m not sure if the issue is related.

    Please help! Thanks!

    #277760

    Hi,

    Does it happen with the default WordPress theme?

    Cheers!
    Josue

    #280112

    I’m sorry I didn’t respond sooner, Josue. Thank you for your fast reply.

    To answer your question, I’m a little hesitant to change to the 2013 / 2014 WP theme — if I do that, is it going to wipe out all my settings in Enfold? I would hate to put it into the default theme and then not be able to get my website back when I restore Enfold.

    Thanks!

    #280148

    No, it won’t, theme settings are stored per theme basis.

    Cheers!
    Josue

    #280189

    Thanks.

    I tried the 2014 WP theme and still had the same problem with the media library loading.

    One possibility: We have an error message that reads: W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/[user name]/public_html/wp-content/object-cache.php. We have deleted that plugin but the error message still appears. Could that have anything to do with it?

    #280235

    Hi!

    Try the solutions shared here:
    http://wordpress.org/support/topic/uninstall-of-w3-total-cache-crashes-whole-wp-site-1

    If that doesn’t work i think it would be better to contact your hosting provider support as this seems to be a server issue rather than a theme one.

    Regards,
    Josue

    #281355

    Thank you!!!

    This worked. There was a single file, object-cache.php, in the wp-content folder, and when that was deleted, the Media Library started working again.

    Weeks of frustration over at last…. :-D

    #281382

    You are welcome, always glad to help :)

    Regards,
    Josue

Viewing 8 posts - 1 through 8 (of 8 total)

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