Tagged: cleancut theme
November 20, 2016 at 6:23 pm #714563
We purchased this theme and I recently updated the plug in to the fusion builder 5.04. After doing the update my builder disappeared and all of the containers with the elements. Now my webpage is displays code and text. I am in desperate need of help! Any info on how to recover lost items would be very helpful. Also, I cannot generate a valid token to re-register my product as that was lost also.
November 21, 2016 at 5:20 am #714641
- This topic was modified 2 years, 8 months ago by altonbaird.
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RikardNovember 21, 2016 at 6:48 am #714682November 21, 2016 at 11:19 pm #715049
Enfold is not installed on the linked website. I think you may have contacted support team :)
YigitNovember 21, 2016 at 11:32 pm #715051
I am not sure what you mean? I did not install the original theme…I believe it was CleanCut? All I know is after updating the plugins the Fusion Editor was lost. What do I need to do or who do I need to contact to get it fixed?November 22, 2016 at 12:13 pm #715239
None of our themes has Fusion Editor. It sounds like you are using Avada theme. If you are, please contact their support team here – https://theme-fusion.com/support/ :)
YigitDecember 1, 2016 at 2:02 am #719046
CleanCut is a theme you guys used to sell on ThemeForest.net… And I am also having a similar issue… When you try to edit any post, most of the buttons don’t work:
– the permalink ‘edit’ button
– ‘Add Media’ button
– Status: Publish ‘Edit’
– Visibility: Public ‘Edit’, etc.
And the CleanCut Theme Options are completely gone… The website still loads & functions properly but most of the admin editors buttons do not respond… You can view the site here: http://BlueMorningGallery.com
(Of course disabling the plugins & switching the theme was the first thing done & it is the theme version 1.2.1.) I’m sure it’s probably something simple…
Any solutions for this?
December 5, 2016 at 5:59 am #720304
- This reply was modified 2 years, 8 months ago by myDesignGraphics.
The theme is not compatible with the latest versions of WordPress so you have to downgrade to version 4.0 or lower. I’m sorry but the theme is long gone in the themeforest library.
IsmaelDecember 5, 2016 at 6:30 am #720321
Sad news… What is the latest version of CleanCut you guys have? Would it be possible to try that?… Because my version didn’t work with the WordPress downgrade.
VicDecember 6, 2016 at 4:47 am #720801
You are running the latest version of the theme, there are no newer versions unfortunately :/
RikardDecember 6, 2016 at 5:50 am #720828
This should be the last question:
If most users had luck running the latest theme version with WordPress 4.0… What mod & php features/extensions need to be installed?
VicDecember 9, 2016 at 4:59 am #722305
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