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  • #464336

    neil fried

    I’m a bit frustrated. I bought the Enfold theme. Now I’m trying to log in to ask some support questions, and it says my email is not recognized. It’s the ONLY email I have.

    #464475

    Hi neil fried!

    You need to register an account in the support forum here: https://kriesi.at/support/register/ with the purchase code from themeforest. Since the forum is separated from Themeforest we unfortunately cant log you in with the details you used over there :)

    Here is a link that shows you how to get that purchase code: http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg

    Once that is done you will have access to all parts of the forum, not jus the pre-sale questions part :)
    Regards,
    Kriesi

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