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Are there any known issues why I would not be able to update an Enfold installation automatically? I have a valid license and the api-related items are all in there. It sees the update, but fails when trying to download it.
Hey Jason,
It could be that your hosting provider is blocking the traffic, you could try to contact them to see if they can whitelist api.envato.com. If you need us to have a closer look at your site then please post admin login details in private.
Best regards,
RikardI ended up just manually upgrading it from the backside. If it happens again, I will let you know. We are also the host, so I can confirm it was not the issue, as we could do Enfold updates from other sites without issue.
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