May 20, 2018 at 11:28 am #959413
After a year I went back to continue building a my new website. I updated WordPress, Enfold and the plugins after this, every time I want to view my site the message: ‘Internal Server Error’ appears. I have attached the link
My knowledge is basic and I would appreciate some help.
Thank you in advance.
JuanMay 21, 2018 at 4:01 pm #959824
Sorry for the problems, could you try to completely remove the theme folder from the server and then re-upload the theme via FTP to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
RikardMay 25, 2018 at 1:24 pm #962090
Thank you ofr your reply, I am sorry i wasnt able to do this. I have try, i spend a couple of our trying to figure out how to update via FTP, but could not. I downloaded FileZilla, but could not log in etc.
Please help me out here. Do you need any extra info so that you can do this for me?
JuanMay 25, 2018 at 2:04 pm #962123May 27, 2018 at 3:24 pm #962774
Can you please check server log for error?
Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
VictoriaMay 28, 2018 at 2:09 pm #963216May 28, 2018 at 2:29 pm #963230
So i managed to to the server log check, after i change the debug to ‘true’ i wnet back to the developer link for WP and got this new message:
‘Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 94 bytes) in /hermes/walnaweb14a/b2326/moo.yogawhitelotuscom/dev/wp-content/plugins/wordpress-seo/inc/options/class-wpseo-option.php on line 648’May 30, 2018 at 12:23 am #963994May 30, 2018 at 4:16 pm #964357
The system lacks memory. Please increase the memory limit to at least 256M.
IsmaelMay 31, 2018 at 6:19 am #964631
I must confess that when i saw a third moderator i went …oh no!
But i follow the article and it fixed the problem. Thank you so much :)
I managed to get access and updated the theme again. There are a few images out of proportion but the bulk of it looks fine.
Thank you so much.June 1, 2018 at 2:00 pm #965354
Great, glad you got it working and sorry for the problems. Please let us know if you should need any further help on the topic or if we can close it.
RikardJune 1, 2018 at 2:42 pm #965382June 1, 2018 at 5:37 pm #965479
The topic ‘Internal Error after Update.’ is closed to new replies.