Viewing 9 posts - 1 through 9 (of 9 total)
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  • #410831

    Please help. This is my first website and I am stumped.
    1) my insert media is not working
    2) widgets not working – would like to add categories widget to blog page and recent blog posts to home page

    easytospot.com

    #411063

    Hey etsjulesnorman!

    You are currently using a very old version of Broadscope theme. Please update it to the latest version 1.7.1 – https://vimeo.com/67209750

    Cheers!
    Yigit

    #413196

    The video above won’t play for me.
    I keep getting this when I try to update this theme
    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home/agilit10/public_html/easytospot.com/wp-content/themes/broadscope/

    Theme install failed.

    #413200

    I can’t update this theme and I am so very frustrated :(

    #413437

    Hey!

    Could you try downloading the theme and updating it via FTP?

    Best regards,
    Rikard

    #428480

    I hired someone to update the theme for me and they said the theme was current, can someone please check on this for me, If it is not current I still need to update,
    thank you
    jules

    #428563

    Hi!

    Please try adding following line to your wp-config.php file near top

    define('CONCATENATE_SCRIPTS', false );

    Best regards,
    Yigit

    #428572

    I am so sorry but this means nothing to me,
    is the theme up to date?
    The guy I paid told me it is but I need to make sure,
    Than you
    jules

    #428576

    Hey!

    No, version you are currently using is 1.2 while the latest version is 1.7.1. You can refer to this video and update the theme via FTP yourself – https://www.youtube.com/watch?v=1pJlTkFx5pQ
    I believe Vimeo does not load on your end. If it does, you can find our tutorial here – http://kriesi.at/documentation/enfold/portfolio-item/ (Purchase code hidden if logged out) /

    Cheers!
    Yigit

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