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  • #905175

    I’m not sure what happened to the toggle bars on my client’s site. Several staff members work on the pages and keep plug-ins updated so not sure what/when it happened.

    I created a draft page and added basic toggles without any content and it does the same thing.

    I’m clueless on what to do, the page address is below…

    #906014

    Hey jhess66,

    Thank you for using Enfold.

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Ismael

    #906400

    Hello Ismael,

    The temp account is set up and in the private content.
    The toggle bars are affected throughout the entire site, a link to one of the pages is also in the private content section.

    Thank you,
    Julie

    On another note: I am creating a draft page that has its own template, but it will not let me add the page to the template that features the draft page unless it is live. Is that correct? Make sense?

    #907009

    Hi,

    I am afraid we see no temporary login please, can you re-generate that for us?

    Best regards,
    Basilis

    #907047

    Sorry about that, try below…

    #907332

    Hi,

    Again, I cant login with anything of those 2… I do not see a password for the user and the token does not login us in.

    Best regards,
    Basilis

    #908115

    Not sure whey I am doing wrong, my apologies. Please try below…

    #908361

    Hi,

    I’m really sorry, but those details are not working either. Could you try to log in yourself with the details before sending them to make sure they are working?

    Best regards,
    Rikard

    #908698

    Well bonkers… it must have been the Temporary Login plugin. I deleted it and just entered you in as a new user (login below). Checked it and it is working. Thank you for your patience…

    #908980

    Hi jhess66,

    You should be running at least php5.6.3 for the code to work properly. Please upgrade.

    Best regards,
    Victoria

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