Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
  • #722851

    Hi, I recently installed the “.zip” file of the “brightbox” theme. Unfortunately, the imported dummy data is not there (no Pictures, different appearance from demo). It would be very nice of you to help me in this issue. Thanks in advance


    Hey Buehlersolutions,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,


    Hi Nikko,
    Thank you ver much for your reply, please see below the information you will need. Thank you in advance!



    I’ve checked it and it seems that I have the same issue as you when trying it on a new wordpress install. Seems like a bug, will report this to Kriesi.

    Best regards,


    Hi Nikko,

    Thank you very much, please keep me informed.

    Best Regards,


    Hi Nikko,
    would it be possible to switch to another theme of kriesi? This would be the easiest and fastest possibility for me.
    We definitely have to set up the website this weekend because of the launch of the business.

    Thank you in advance!



    Hi Marc!

    Sorry for the late reply!

    Since download and purchase processes are managed by Envato, you would need to contact them regarding switching your license.

    Currently Enfold theme is the most popular, powerful, flexible and user friendly theme we have ever created therefore we would recommend you that one.
    Enfold is fully compatible with WPML. You can easily turn site into a multilingual one.

    You can import one of Enfold demos with a single click in Enfold theme options > Demo Import within a few minutes and start working on your website right away.

    Enfold uses Advanced Layout Builder ( please go to – and check out “Intro to the Advanced Layout Editor” video to see how it works. Currently there are many more elements on ALB and we are adding new ones with major updates).

    Best regards,

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.