Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1138207
    #1138224

    Hey Yusf,

    Are you running the lastest version of Enfold?

    Best regards,
    Jordan Shannon

    #1138238

    Yes, theme and wordpress latest version

    #1138552

    Hi,
    Thank you for the link to your site, you are getting a 404 error for the font files, please ensure your font files are here:

    /enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff
    /enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.ttf

    If the files are there and this doesn’t help, please include an admin login & FTP access in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    #1138955
    This reply has been marked as private.
    #1139418

    Can you help me?

    #1139583

    Hi,
    Sorry for the late reply, the FTP access doesn’t seem to be working, please check and also provide a WordPress admin login.
    Do you have a security plugin active? I tried to access your font directly but I received a 404 error.
    Perhaps try to deactivate your plugins, we will be able to better evaluate when we can login and also ftp in.

    Best regards,
    Mike

    #1139744
    This reply has been marked as private.
    #1139763

    Hi,
    Thanks for the ftp login, yes the files were there, but now when I check your site again your icons are also showing, please see the screenshot in Private Content area.
    So that is strange, perhaps this was a server error all along? Please clear your browser cache and check to see if you now see the icons.

    Best regards,
    Mike

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.