Viewing 12 posts - 1 through 12 (of 12 total)
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  • July 2, 2017 at 12:34 pm #815517
    harrietthacker

    Hi
    I’ve been trying to upload the Enfold theme onto my WordPress website but it keeps failing and I don’t know why – please help. thanks!

    July 2, 2017 at 1:55 pm #815555
    Rikard

    Hey harrietthacker,

    After you have downloaded the theme files from Themeforest, did you unpack the archive on your local machine first? The installable zip file should be included there.

    Best regards,
    Rikard

    July 2, 2017 at 4:23 pm #815573
    harrietthacker

    Hi Rikard,

    I’ve downloaded the installable WordPress file and then just uploaded it directly. Do I need to unpack it first?

    July 3, 2017 at 10:02 pm #816078
    harrietthacker

    Hi

    Can you let me know about the above?

    Thanks

    July 3, 2017 at 11:54 pm #816102
    Yigit

    Hi,

    Please refer to this post – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/ and try installing the theme via FTP.

    If that does not work, please pose FTP and WP admin logins here privately so we can install the theme for you :)

    Best regards,
    Yigit

    July 12, 2017 at 8:12 am #819853
    harrietthacker

    Hi
    I sent my log ins privately please can you install the theme ASAP?
    Thanks!

    July 12, 2017 at 9:14 am #819874
    janejira17

    I can’t install too, even installing the theme via FTP, still can’t, Please can you help me to installing?

    July 12, 2017 at 12:02 pm #819944
    Yigit

    Hi,

    We have not received the credentials. Can you please try posting FTP and WP admin logins in private content field?


    @janejira17     could you also please start a new thread under Enfold sub forum and attach FTP and WP admin logins in private content field? If you post them here, they will be visible to creator of this thread as well

    Best regards,
    Yigit

    July 12, 2017 at 1:17 pm #819990
    harrietthacker

    Hi Yigit

    Re-sending in private content below please confirm you’ve received?

    July 12, 2017 at 2:43 pm #820026
    Yigit

    Hi,

    I installed both Enfold and Enfold child theme ( http://kriesi.at/documentation/enfold/using-a-child-theme/ ) via FTP and tried activating for testing purposes. Everything looks fine. Please review your website :)

    Best regards,
    Yigit

    July 13, 2017 at 2:32 am #820300
    janejira17

    Hi Yigit

    Thank you very much for your great advice! now it’s work via FTP.

    Best Regards,
    Janejira

    July 13, 2017 at 12:22 pm #820489
    Rikard

    Hi,

    Thanks for the feedback and glad you got it working.

    Best regards,
    Rikard

    • This reply was modified 6 years, 9 months ago by Rikard.
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