Viewing 6 posts - 1 through 6 (of 6 total)
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  • #833800

    Hi

    Need to find out how to change the footer and top header background, I can find any documentation on this.

    #833839

    Hey servepro,

    Please add following code to bottom of Style.css file in Appearance > Editor

    #header .submenu {
        background: orange;
    }
    #footer {
        background: red;
    }

    Best regards,
    Yigit

    • This reply was modified 1 year, 8 months ago by  Yigit.
    #833979

    theme errors it says that this theme can not be created as a child theme, also no style sheets available, I have had nothing but trouble with very little support or documentation on this theme, can you tell me what the purpose of receiving support with a theme yet there is no support available.

    #834012

    Hi,

    Every WordPress theme has to have Style.css file therefore it is not possible for your installation not to have one.

    Also, we only provide support through our support forum and what we are trying to do right now is to provide you support. If there has been any misunderstanding or you need clarification, please let us know.

    Best regards,
    Yigit

    #834031

    Hi

    You see this is my problem, I asked to be assisted with 7 things, yet to date I received one reply with any helpful info i could use, and that took 12hours of me winning.
    1.)Your answer above: “Every WordPress theme has to have Style.css file therefore it is not possible for your installation not to have one.” does not offer me support to me saying I have and error that says this theme can not be created as a child theme, due to no CSS.
    2. I asked about the footer that wont accept the CSS to center to the middle.(yet you offer me no answers)
    3.I asked about me not have a slider on my home page(how to install it as I cant find any documentation on it). (yet you offer me no answer)
    4.I asked about about the click to call and email function that takes you to page 404 not found.(yet no answer)

    I am an new client that purchased this theme, and i am frustrated that more than 72hours after purchase I cant get a theme to function correctly, with little helpful advice.and yes i tried the forum for help for over 6.5 hours again offering very little useful help.

    #834036

    Hi,

    I have checked your profile and it seems like you have only started two threads – https://kriesi.at/support/profile/servepro/topics/. So far only questions we received are changing footer and header background colors in this thread and to center footer text on other thread.

    Please start a new thread with each of your questions and we will try to help. Please make sure to add a link to your website, screenshot showing the changes you would like the makes/issues you are having and attach temporary admin logins, if you do not mind as that would help us look into backend in case it is needed.

    Best regards,
    Yigit

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