Viewing 14 posts - 1 through 14 (of 14 total)
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  • #918860

    Hello i have updated my site, however the text content of the front page has gone missing and also the recent/popular post function in the footer has gone funny. the footer is fine on other pages just not the home page

    the text should be displayed by from the page “home” I will show you the content in private,

    Also I have checked the replete demo, the blog posts open up into separate post pages when you link the title link, mine do not, they just seem to redirect to the home, is there something wrong with the template?

    Id be really grateful if you could have a look for me :)

    Thank you very much

    #919576

    Hey ChezaChez,

    Thank you for using Enfold.

    I think you forgot to include the site url. Please add it in the private field.

    Best regards,
    Ismaela

    #919834

    Opps its because I had it in the main message, I deleted, and forgot to add to private section it should be there now

    Thank you

    #920253

    Hi,

    Thank you for the update. The same post/page content element is working on a test page. ( see private field )

    Please provide the FTP details in the private field so that we can inspect the issue further.

    Best regards,
    Ismael

    #921379

    Hi There yes it seems to be working on your link

    details are below

    #922008

    Hi,

    Thank you for the update. What is the FTP url? I tried http://ftp.yoursite.com but it’s not working.

    Best regards,
    Ismael

    #922168

    Ok I tested it, I think it should be working now,

    are you not able to update the style sheet with code? that has always worked in the past.

    #922723

    Hi,

    Thank you for the info. I think I found the cause of the issue but I was not able to come up with a solution, yet. We’ll forward the issue to our developers.

    Best regards,
    Ismael

    #923734

    Hi Ismael, thank you for the update just so you are aware there is some horrible looking code at the top of the page also, I didn’t see there previously as I was viewing a cached version.

    I am sure I had this issue before and Yigit fixed it, in regards to the code on the screen.

    Please can you advise the developers about the code, at the top of the page, and also confirm the issue with the blog post not logging individually

    #924359

    Hi,

    Hi Ismael, thank you for the update just so you are aware there is some horrible looking code at the top of the page also,

    My bad. I was the one who caused that info to appear. I forgot to remove the function after trying to debug the issue. I removed the code from the includes > helper-template-dynamic.php file. Please wait for our developers to respond.

    Best regards,
    Ismael

    #928472

    Hi Ismael

    Can I ask how long it is likely to be for the developers to review the issues, on the home page text and the blog post?

    Its been over a week, and I do need to to start working on the site, I am unable to do so un ill the issues the update has caused are fixed,

    Thanks

    #930625

    Hi,

    Ismael followed up on the issue with our devs and they just provided a fix. I applied it on your installation. Please review your website :)

    Best regards,
    Yigit

    #930640
    This reply has been marked as private.
    #930999

    Hey!

    The other issue is because of the “Redirection” plugin. Please go to the “Posts” panel and visit one of the posts, it will return 404 because the url is invalid. Have you modified the site url in any way? ( see private field )

    Regards,
    Ismael

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