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  • #688932

    This is in regards to post:
    https://kriesi.at/support/topic/wp-admin-bar-issues-again/#post-688885

    Ismael,

    I was trying to provide follow-ups. In no way was I trying to bump anything. As I researched, I thought it pertinent to let you know what I was finding, if you were looking into it while I was. It was both out of respect and an effort to take ownership of what was going on that I kept posting. I also was seeing really suspicious activity and wanted to see if it was from someone there. Would you rather me keep new information from you until you spend time trying to identify, resolve or seek more clarification that a follow-up could have given?

    Yes, I bumped one past a while back and I apologized for it and promised to not do it again. Please stop assuming that follow-up posts are to bump. It was done solely to help the process and not create more work for you.

    #691071

    Hey Jason,

    Thank you for using Enfold.

    I’m sorry if we closed the thread prematurely but I was just trying to inform you how the queue works, that bumping could mean delayed response from us. We encourage users to provide sufficient information about any issue and share the solution if they found one. Regarding the suspicious activity, is this still happening? I didn’t have the chance to inspect the site because you told us that you already found the plugin.

    Best regards,
    Ismael

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