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  • #446757

    I’ve recently updated wordpress and for some reason any new posts that use ‘Featured Media’ isn’t displaying. I’ve see on a previous thread that you should disable all plugins and try again which I have done with no luck.

    #447027
    This reply has been marked as private.
    #447076

    The PHP memory limit has been increased to 256mb with the host provider

    • This reply was modified 4 years, 6 months ago by  storm-dc.
    #447713

    Has anyone had a chance to look at this – sorry this is becoming urgent!

    #448129

    Hey!

    Thank you for using the theme and sorry for the delay.

    The theme doesn’t utilize the default wp featured image setting. You need to use the theme’s Featured Media option in order to add a featured image on a post or page.

    Alright. I created a test page and the slider doesn’t render the img tag properly. Did you modify any of the theme files? Please try to deactivate the plugins then test it again: http://www.wolfburn.com/test/

    Best regards,
    Ismael

    #448227

    Thanks, I’ve deactivated all plugins and I’m still getting the same result – I think the problem started when I updated the Velvet theme, I haven’t changed any theme files.

    #448912

    Hi,

    Can you please create us a temporary FTP / SFTP account? post it here as a private reply.

    Regards,
    Josue

    #449004
    This reply has been marked as private.
    #449122
    #449242

    Hey Josue, thanks for the reply – this is a fix but if I want video and multiple images in the post as a slideshow this could be a problem. Is there a way to fix the ‘add featured media’ function???

    #452438

    Any news on this fix ‘Featured Media’ issue as its still not working although the ‘Featured image’ is. Sorry to ask again but I have a client that is on my back.

    #453593

    Hey!

    I just made a port as a draft, and it seems that the output is not correct, the img tag is missing from the link
    http://www.wolfburn.com/?p=2006&preview=true

    Have you done any modifications somewhere to the theme core files?

    Cheers!
    Basilis

    #453658

    No changes to the core files as per my thread above.

    #454475

    Hey!

    please try to delete all theme files completely via FTP and reinstall velvet, because there seem to be some corrupted files on the installation.

    Best regards,
    Andy

    #459332

    Still no good!!! I really need an answer to this – it’s causing me problems now with my client.

    #459369

    Hi!

    Can you pelase try on a clear installation of enfold, if it is still causing issues?

    No plugins added and not modifications.

    Regards,
    Basilis

    #459383

    It’s actually the Velvet theme and I’ve done this before if you read the thread above!

    #459500

    Hey!

    I just installed latest Velvet version, and it seems that is playing correctly.

    Regards,
    Basilis

    #459730

    Hi!

    Ok, I have spend around 3h, to find the error and fix it, there is a conflict for some reason, I have fixed it.
    http://www.wolfburn.com/?page_id=2019&preview=true

    Here u go.

    Regards,
    Basilis

    #459877

    Hi!
    Is it working as it should be? Please let me know

    Regards,
    Basilis

    #459990

    Although the image appears now in the post, it looks like the image is stretched to fit and now distorted – is there a way to correct this??

    #460039

    Hi!

    Yea, please use bigger images. What I used is a really small image. If that does not solve the issue, let me know to dig again further in the issue

    Best regards,
    Basilis

    • This reply was modified 4 years, 5 months ago by  Basilis.
    #460046

    I cannot upload any images now as I am getting this message ‘An error occurred in the upload. Please try again later.’

    #460063

    Don’t worry… re logged in and the upload function now works. Although I have just inserted a 2.7mb image into a the featured image and it is still distorting when previewing the post. Ideas???

    #460168

    Hi!

    Please show me the post so I can see the image

    Cheers!
    Basilis

    #460176
    #460618

    Hi!

    We have created a issue for that, for the development team. They will release a fix for it on an upcoming update.

    Cheers!
    Basilis

    #460632

    Can you tell me when this update will be issued??? Sorry to ask but this has been going on for over a month now… Thanks

    #460705

    Hi!

    There will be an update for Velvet later today that will address this issue.

    Regards,
    Josue

    #464555

    Hey!

    I am closing the issue here, as we have addressed it on new versions.

    Cheers!
    Basilis

Viewing 30 posts - 1 through 30 (of 30 total)

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