Viewing 8 posts - 1 through 8 (of 8 total)
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  • #987636

    Two things:
    1) If I add a featured photo to a blog, it will not save after “Updating” or “Publishing”, even if the photo is in the gallery. I believe this started within the last month.
    2) If I try to post a link to my blog on social media, it’s pulling in an image from my media library from a few years ago.

    Help?

    #988065

    Hey jaimemerz,

    Can you install a plugin like for example Yoast SEO.
    That should be fixing those issues

    Best regards,
    Basilis

    #989050

    I’ve installed WP Yoast and that did not resolve the issue of the featured image not saving when I click “Update” or “Publish”. It’s very odd! I’m able to navigate to my media library and select the image that I want, but when I click “Update”, the featured image disappears completely.

    Help?

    #989337

    Hi jaimemerz,

    Can you please make a test page and describe the exact steps to reproduce the issue?

    Best regards,
    Victoria

    #989458

    Sure!

    1) Posts > Add New
    2) Added content to title and main content area. Selected category.
    3) Featured Image > Set Featured Image > Selected image from Media Library > Set Featured Image
    4) Save Draft > Preview

    No featured image in post on back end or front end (preview).

    We’ve been able to use featured images for many years now. Not sure why all of a sudden we can’t?

    #989600

    Hi,

    You have a section under the post where it’s possible to set “Featured Media – add any number of…”, is that coming from a plugin? If so then please try to disable it.

    Best regards,
    Rikard

    #989853

    Hi there,

    No, that comes from the theme itself.

    Jaime

    #989916

    Hi Jaime,

    Can you please disable Jetpack and see if the issue remains?

    Best regards,
    Victoria

Viewing 8 posts - 1 through 8 (of 8 total)

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