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  • #191341

    I get the following error when I attempt to create a short code in the incarnation theme:

    Fatal error: require_once() [function.require]: Failed opening required ‘/data/23/2/58/97/2873260/user/3163979/htdocs/file/themes/incarnation/framework/php/avia_shortcodes/tinymce/dialog.php/wp-load.php’ (include_path=’.:/usr/share/php:/usr/services/vux/lib/php’) in /data/23/2/58/97/2873260/user/3163979/htdocs/file/themes/incarnation/framework/php/avia_shortcodes/tinymce/dialog.php on line 5

    This happens when I try to insert a short code through the advanced editor(the magic wand) when I click on it the pop up screen comes up but its blank and when I close it that error is on the bottom of the page.
    I am using the most up to date version #’s for wordpress and Incarnation
    I’ve tried disabling all plugins, I also renamed plugin folder so no plugin would run
    I am editing in child theme but also tried parent
    I deleted theme off WordPress and reinstalled through FTP

    Any help or guidance would be deeply appreciated

    • This topic was modified 3 years, 11 months ago by  calmovita. Reason: added verion #'s i', using

    Incarnation Theme 1.3 WordPress 3.7.1



    Please try re-updating the theme via FTP and let us know if issue remains
    For a quick guide on updating your theme take a look at this video on updating the theme via FTP:


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