Tagged: item support, multiple licenses, support, support access
I’ve purchased 2 Enfold licenses now, and considering purchasing a 3rd. I believe I purchased the extended support on the second license. If I buy another copy of Enfold, will my support access extend an additional six months? Or will it run concurrent to the existing support period I have on previous purchase?
Thanks.
Hey Mimi,
As per Envato support policy each license gives you 6 months support. If you buy multiple items.
Example
Item 1 : 6 months support time.
Item 2 (extended): upto 12 months support time.
Item 3 : 6 months support time.
For more information please refer to Envato support policy http://themeforest.net/page/item_support_policy
Best regards,
Vinay
Great. Just what I needed to know. Thank you!
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