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  • June 1, 2016 at 11:27 pm #641759

    Mimi
    Participant

    I’ve purchased 2 Enfold licenses now, and considering purchasing a 3rd. I believe I purchased the extended support on the second license. If I buy another copy of Enfold, will my support access extend an additional six months? Or will it run concurrent to the existing support period I have on previous purchase?
    Thanks.

    June 2, 2016 at 6:20 am #641849

    Vinay
    Moderator

    Hey Mimi,

    As per Envato support policy each license gives you 6 months support. If you buy multiple items.

    Example

    Item 1 : 6 months support time.
    Item 2 (extended): upto 12 months support time.
    Item 3 : 6 months support time.

    For more information please refer to Envato support policy http://themeforest.net/page/item_support_policy

    Best regards,
    Vinay

    June 2, 2016 at 7:56 am #641890

    Mimi
    Participant

    Great. Just what I needed to know. Thank you!

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