Viewing 13 posts - 1 through 13 (of 13 total)
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  • #733105

    Hi, I used the one-click import to install the demo content but a lot of stuff is missing. Pages are empty.

    #733677

    Hey HMSdefistravaux,

    It can happen sometimes unfortunately. Could you try to clear your WordPress installation using a plugin like this and try again please? https://wordpress.org/plugins/wordpress-reset/. Please note that the plugin will erase all info from your installation.

    Best regards,
    Rikard

    #733730

    I just did it and tried importing the demo content again, but it is not working. Is there any xml file I could use?

    #733827

    Hi,

    Please note some images are not included in the demo however the demo pages can be imported using XML files from Admin > Tools > Import > WordPress

    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Let us know if you are looking for a specific demo we will help you with it.

    Best regards,
    Vinay

    #734025

    Why are you sending me the enfold demo content? It is not the same as brightbox, and it is not even compatible with brightbox theme

    #735142

    Hi,

    I’m very sorry for the confusion. Please try to reset the database before the demo content import.

    // https://wordpress.org/plugins/wordpress-database-reset/

    IMPORTANT: This will remove everything in the site including the posts, pages, images etc. Please create a back up of the site before using the plugin.

    Best regards,
    Ismael

    #735225

    I did that several times already. It did not work. All I am asking is for a proper xml file that would allow me to get something like your brightbox demo website

    #735229

    Please look at the website http://www.steelhome-constructions.com/ and see what I get each time I try to import your dummy content

    #736360

    Hi,

    I demand a response to my request as soon as possible. I need to finish my job

    #736480

    Hi,

    Demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to :

    1. Setup the menu from Appearance > menu > new menu and select it as main menu.
    2. Select the homepage from theme options.
    3. Upload if any demo images are missing.

    I assume you have already imported the demo so you do not need to import the XML files again. Use the XML file if you do not see any demo pages in wordpress.
    Brightbox XML demo

    Best regards,
    Vinay

    • This reply was modified 2 years, 10 months ago by  Vinay.
    #736675

    That xml demo returns exactly the same incomplete content as the one click import. Not good. The homepage is missing and the content is missing in all the pages. Is that all you can give me?

    #736952

    As a wordpress professional, I have been a big supporter of your enfold theme. But your support is very poor and slow. You are not helping me at all by not giving a proper solution for my client’s website. Brightbox is a very poor theme and should not be in Envato market anymore.

    Therefore, I will take that into account when I will recommend themes to future clients.

    #738701

    Hey!

    We are very sorry for the late response. I checked the “test” site but it’s not using the Brightbox theme. Is it OK if we reset the database?

    Brightbox is a very poor theme and should not be in Envato market anymore.

    This is quite true in some sense but please note that the theme has been in the market for 4 or 5 years now and it hasn’t been updated since, aside from WordPress compatibility, yet it’s still better than most themes in the archive.

    Best regards,
    Ismael

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