Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 13, 2020 at 5:50 pm #1192919
    kelcible

    Hi !
    I purchased your theme but I have a problem with your theme when I modify my pages, part of the content is deleted.
    This problem is present on all content pages.
    I searched in the forum but couldn’t find an answer that works with my problem.
    Thanks for your help.

    March 13, 2020 at 9:08 pm #1193000
    Victoria

    Hey kelcible,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    March 20, 2020 at 12:25 pm #1194775
    kelcible

    Hi !
    Sorry for my late answer.
    I have disabled all my plugins but my problem persists, do you have another idea?

    March 20, 2020 at 7:59 pm #1194905
    Victoria

    Hi kelcible,

    Please check if there are any unclosed html tags on the page, this is the most common cause for the issue.

    Best regards,
    Victoria

    April 1, 2020 at 2:27 pm #1199762
    kelcible

    Hi,
    Indeed, you’re right, I finally managed to find an <u> tags unclosed. Everything’s back to normal.
    Thank you for your help.

    April 2, 2020 at 8:23 am #1200008
    Rikard

    Hi,

    Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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