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  • April 7, 2016 at 3:13 pm #609684
    ripanti

    Hello, could you please help me?

    My form is not sending E-Mails. I add the code in the function.php as mentioned in some postings before.
    Which E-Mail should I use in the code? Maybe it is a problem when I need more than one recipient?

    Thanks a lot

    April 8, 2016 at 7:50 am #610054
    Rikard

    Hi ripanti,

    I’m not sure what you did, have you followed this? http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    You might want to contact your hosting provider as well to see if they have any insight to the problem.

    Regards,
    Rikard

    April 8, 2016 at 8:34 am #610088
    ripanti

    Hi Rikard,

    thanks. Yes I tried this. What E-Mail should I insert here?

    (Email address hidden if logged out)

    April 8, 2016 at 8:57 am #610103
    Vinay

    Hi!

    Please try an email that ends with gmail or yahoo.com

    Check your spam folder.

    If you still have issues please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay

    April 8, 2016 at 9:17 am #610112
    ripanti

    I tried with a gmail …

    function change_cf_from() {
    return ” (Email address hidden if logged out) “;
    }
    add_filter(‘avf_form_from’, ‘change_cf_from’, 10);

    which email should insert here?

    April 8, 2016 at 9:28 am #610114
    Vinay

    Hi!

    What is the purpose of inserting custom code in functions.php? The contact form will work out of the box without any extra code. Please remove the custom code you added to make the form work and send us the details we requested so we can take a closer look at it.

    Best regards,
    Vinay

    • This reply was modified 8 years ago by Vinay.
    April 8, 2016 at 9:34 am #610117
    ripanti

    Okay .. I have deleted the code again.
    What do you need for a closer look?

    Even the confirm text is not coming.

    April 8, 2016 at 9:51 am #610129
    Vinay

    Hey!

    We need access to the backed of your site create us admin access and share it in private with permission to test the site by deactivating any plugins or add custom code if required to resolve this issue.

    Regards,
    Vinay

    April 8, 2016 at 9:54 am #610131
    ripanti

    Thanks

    April 11, 2016 at 12:02 pm #611155
    Ismael

    Hey!

    You didn’t mention that you’re using the CF7 plugin. Did you try the default contact form element in the the advance layout builder? Or is the plugin working?

    UPDATE: We tried the contact form and the message was sent. Did you receive it?

    Regards,
    Ismael

    April 11, 2016 at 1:01 pm #611205
    ripanti

    Thanks … well I use contact for 7 for the contact page. This is working.

    I use your form from the theme on http://rotonda.de/raeume/ … and this ist not working.

    Thanks
    Marco

    April 12, 2016 at 4:07 pm #611986
    ripanti

    Any ideas?

    April 14, 2016 at 12:23 pm #613748
    Andy

    Hi!

    ask your host why they block the default contact form. In your case we recommend to use cf7 plugin.

    Best regards,
    Andy

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