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    Hi Guys,

    Love the theme, it’s been awesome to work in. We’re getting ready to launch our site and in final testing we’re noting an odd behavior on the checkout page. When attempting to use the drop down for Country and State the search bar appears, but will not allow access to the drop down menu.

    I’m hoping to emulate the test you share:

    The fields were completely hidden before and I added quick css in the styling section per the suggestion in two previous threads. This seems to stabilize the location of the fields but the functionality is off.

    The site for reference:

    Any help would be greatly appreciated.


    Hi ScoutCollective,

    Can you try updating your theme files to the most recent version available on Themeforest. You can install the update in the same way you first installed the theme(either ftp or through wordpress admin).




    Hi Devin,

    I updated the Theme yesterday and I’m still experiencing an issue with the Country and State drop downs. Not sure how best to resolve, any help would be greatly appreciated. Thanks in advance!




    There is a lot of difference between your version and the demo version of the code. Fore example in the demo, the dropdown items (countries for shipping, and countries for billing) can be seen in the code. In your version , can see the countries, but the states are missing. There are various CSS issues and html issues. When I open the demo in an html editor it shows up neatly while there are some serious issues with your code which crash the editor.

    For now lets fix the few things below.

    First you are accessing these files with http not https , which should be fixed:

    And you also are using two identical google analytics jquery blocks at the bottom of the page.

    Have you made modifications to WooCommerce core files? If you run the code through an html5 validator it complains of not-closed <div> and

      tags. I suggest you set up a , and install a brand new version of the plugin, theme and wordpress without the SSL and in stages add the modifications made. Please ask WooCommerce as well since they may have seen something similar before. Please let us know the result of the changes.




    Hi Nick,

    I dug in to the code and didn’t see many of the items you noted as issues. I’m not sure why certain items were noted in your message, would these things affect the country and state dropdowns? For now I’ve deactivated the option so we can sell products as we troubleshoot.

    We made minor adjustments to the code to fix a few issues that were happening with overlapping elements but no modifications were made to the core files for WooCommerce. It seems like the dropdown functionality is an issue that other purchasers have noted in the message boards, is there a simple fix? The rest of the site works great.

    Thanks so much for your time!



    It’s hard to guess why your code is being generated that way, and since we are dealing with jQuery, I found that tackling and fixing these secondary symptoms often leads one faster to uncovering the root cause of the problem.

    I spent a good bit of time looking that page over both through view source and firebug and doing a line by line comparison using winmerge with Kriesi’s demo. You should take a look for yourself, if you have windows ( is free and with side by side highlighting its much easier to instantly see the big picture as well as details.

    Its my second month here, and out of a dozen supports for this theme, yours is the first problem I encountered with the dropdown, and I am unable to replicate it on my local development box.



Viewing 6 posts - 1 through 6 (of 6 total)

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