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  • #884633

    I’m using a custom theme that currently successfully runs other basic jQuery scripts like mobile nav toggles and a scroll-to-top button. I’ve shared the link to my page (where I’m trying to use the Avia slider) in private content.

    Here’s my very basic markup:

    <ul class="aviaslider" id='slider1'>
    <li><a href="images/slides/1.jpg" title=""><img src="http://DOMAIN.com/wp-content/uploads/IMAGE1.jpg" /></a></li>
    <li><a href="images/slides/2.jpg" title=""><img src="http://DOMAIN.com/wp-content/uploads/IMAGE2.jpg" /></a></li>
    <li><a href="images/slides/3.jpg" title=""><img src="http://DOMAIN.com/wp-content/uploads/IMAGE3.jpg" /></a></li>
    </ul>
    

    Here’s the code in my footer.php:

    <?php wp_footer(); ?>
    <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js"></script>
    <script src="<?php echo get_bloginfo('template_directory'); ?>/js/custom.min.js"></script>
    <script src="<?php echo get_bloginfo('template_directory'); ?>/js/jquery.aviaSlider.min.js"></script>
    <script>$('#slider1').aviaSlider(
      blockSize: {height: 80, width:80},
    	transition: 'slide',
    	display: 'diagonaltop',
    	switchMovement: true
    );
    </script>

    Both JS files are in my /js/ directory as shown above. Yet when I go to my page, there’s just a blank space where the slider should be. What am I missing?

    #884665

    Hi,

    Can you please create a temporary admin login and post it here privately so we can look into it?

    Best regards,
    Yigit

    #884743

    Hi Yigit,

    Please see the credentials in the private section below this post.

    #884744

    Hey!

    WP logins did not work for me. Could you please check them once again?

    Best regards,
    Yigit

    #884749

    I’ve updated the PW and it’s working now. See below.

    #884814

    Hey!

    I fixed the errors in jquery.aviaSlider.min.js file and corrected your code in footer.php file. Now image shows up however it is still not working. Could you please try de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    #884821

    Hi Yigit,

    Thanks for the updates. Unfortunately deactivating all plugins did not help. The first image shows but there is no transition.

    Any other ideas?
    John

    EDIT: It’s also showing a few JS errors in the Console. Maybe those can give you an idea?

    #885185

    Sorry to be dramatic, but any updates here? I paid for this product and it was billed as a simple installation, which it seems simple enough, but it’s simply not working and I’m on an important deadline.

    #885296

    Hi,

    Sorry about that. Honestly, we have not received Avia Slider related support queries in years and i am not sure if it is still supported.

    I will share this thread with my teammates and ask them to take a look. I tried to solve but JS is not my strongest suit. If my teammates cannot solve this as well, i am afraid we are going to need to kindly ask you to request a refund.

    Best regards,
    Yigit

    #886242

    Thank you Yigit.

    How do I make that refund request?

    #886261

    Hi,

    This would have to be requested via ThemeForest.

    Best regards,
    Jordan Shannon

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